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“Studying ought to focus extra on creating disciplines of considering quite than mastering content material”— R Ravi, CEO & Founder, Epiance Software program

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Right now, most organizations don’t possess the instruments, expertise or talent units essential for measuring their efficiency. Enterprise efficiency measurement is a science that pulls data from a number of disciplines- modeling, statistics and simulations. This week, we interviewed Mr. R Ravi – CEO and Founding father of Epiance Software program Pvt. Ltd.

Epiance is the main supplier of enterprise software program that helps corporations handle their IT pushed enterprise course of transformations efficiently. Their merchandise ship a mix of course of automation, data switch, efficiency help and course of enchancment capabilities that scale back prices, improve productiveness and enhance enterprise efficiency.

Ravi has been a pioneer of data administration and enterprise course of modelling. The revolutionary course of seize know-how that he conceptualized and developed was instrumental in creating the quickly rising efficiency help {industry} which is the inspiration of at present’s enterprise course of mapping, data administration, real-time e-learning and efficiency enchancment enterprises.

His success as an entrepreneur and a enterprise chief lies in his potential to rework improvements into pioneering and profitable merchandise which are globally wanted and are utilized by the world’s greatest performing corporations. He holds an MS in Engineering from the Indian Institute of Know-how. Learn on.

1. Epiance is offering industry-leading options to empower the process-driven enterprise. Please temporary our readers concerning the imaginative and prescient and mission of Epiance.

  • Imaginative and prescient of Epiance: Empowering individuals and enterprise course of efficiency by improvements and breakthrough applied sciences.
  • Mission of Epiance: Our mission is to be a number one know-how and answer supplier within the space of enterprise course of administration. We ship excessive worth and distinctive options that give a aggressive edge to our clients internationally.

Our values:

  • We ship worth to the purchasers, perceive their wants and make sure that they get the most effective worth for his or her funding. Buyer satisfaction is our prime precedence.
  • We worth and count on integrity and transparency in all our actions.
  • We’re decided to construct a tradition that’s based mostly on efficiency, equality, openness, enthusiasm and creativity.
  • We worth our staff, clients and distributors equally. We deal with everybody with humaneness, professionalism and equity.
  • Innovation is the cornerstone of our firm. We’re proud to be the pioneers and forerunners. We convey new concepts in each space and endeavor.

2. What impressed you to decide on the IT {industry} after commencement in Civil Engineering from IIT, Madras?

I at all times wished to be an entrepreneur. I had created a novel software program for optimizing pipe networks whereas at IIT Chennai. So, I began the worlds’ first SaaS mannequin means again in 1986-1987 to supply these options to organizations. One factor led to a different and I noticed that I’ve a expertise to foretell breakthrough and disruptive applied sciences properly earlier than time. The inevitable result- I grew to become an entrepreneur.

3. Apart from being the CEO of Epiance, you’re additionally a member of the manager committee of Science Olympiad Basis, and the chief advisor & mentor at Aashwasan. What encourages you to hunt a multi-dimensional strategy? How do you handle every thing?

Earning money was by no means my core goal. I at all times wished to go deeper inside myself, pursue desires, create inspiration for others and at all times do what is true. Training has been near my coronary heart, I’ve written properly over 11 books in Physics, so, I used to be invited to be one of many authentic members of SOF.

Aashwasan is a novel science which addresses issues on the root trigger degree. This distinctive religious science is the reply to many issues bedeviling society. I’m additionally a practitioner of Aashwasan. If you find yourself pushed by your goal, every thing is straightforward. I discover it very easy. Aashwasan has taught me that if you find yourself near your self, you possibly can carry out multifold of your present ranges.

4. You might be pushed to redefine training, having penned down 11 volumes on interactive physics. Please share your views on fashionable training.

Studying ought to be enjoyable. It ought to be inquiry-based. Studying ought to focus extra on creating disciplines of considering quite than mastering content material. Arithmetic requires a mind-set. Poetry wants a really totally different sensitivity. All these are important to a human being.

On the finish of the day, training ought to be about fostering creativity, making a scientific mood, bringing out the multidimensional potential of a person, growing consciousness about oneself and serving to a person turn into extra humane and compassionate.

If we examine at present’s training with respect to those targets, it turns into very obvious that training takes away the creativity from youngsters, it has no inclination to result in scientific mood or evolve the multidimensional potential of a person. And neither does it have any concern for growing humaneness or compassion. Clearly, the entire system has gone berserk. One must recalibrate and realign training and match it to the basic targets and redesign accordingly.

Instructed studying: “We use AI, ML and AR to advance the frontier of studying by simulating real-world environments”— Mahesh Bhangriya, VP- Company Technique, Profession Level Group

5. What impressed you to turn into an entrepreneur?

Like I stated earlier than, ever since I keep in mind I wished to be an entrepreneur, be my very own boss, create options with out boundaries, have the liberty to do what is true and create innovation and breakthroughs. I at all times have been an individual with grandiose concepts. Small concepts, mediocrity bore me, I need to create one thing significant, sustainable and go away a mark on the earth. Changing into an entrepreneur was a pure consequence of getting such robust beliefs.

6. Please inform us concerning the options and merchandise supplied by Epiance. How do they assist enterprises?

Epiance is a number one supplier of enterprise software program that helps corporations handle their IT-driven enterprise course of transformations efficiently. Our merchandise ship a mix of studying, efficiency help and course of enchancment capabilities that de-risk enterprise change and improve productiveness and efficiency.

7. Please inform our readers concerning the Robotic Course of Automation (RPA). How is it totally different from conventional automation?

Conventional automation is the automation of any kind of repetitive process. It’s normally present in a product workflow however will be so simple as a course of for display scraping. It entails utility integration at a database or infrastructure degree and might take months to implement. RPA is one other type of automation, and has a number of distinguishing options:

  • It’s non-intrusive. Most frequently, the RPA bots keep within the front-end of the system and transfer ahead with the duty, with out having to intrude on the back-end.
  • It’s system agnostic, working throughout utility varieties.
  • It is ready to take motion rapidly resulting from its potential to imitate the function of an agent.
  • It’s simply scalable and system integration is straightforward.
  • It’s straightforward for non-technical individuals to make use of — there isn’t any code to study; it’s nearly all graphics.

Most important of all, RPA could be very rapidly applied, in contrast with conventional automation, which may take a number of months. Additionally, in contrast to conventional automation, RPA doesn’t require utility integration. RPA makes use of the graphical person interface, or GUI, to carry out its duties throughout a number of methods.

8. Which issues ought to enterprises think about earlier than implementing RPA?

  • Figuring out the proper RPA use circumstances

RPA is helpful for high-repetition, extremely handbook use circumstances with minimal course of modifications. RPA is most profitable when it’s used with processes which are well-defined with a minimal charge of change and complexity. Be cautious of processes which are set for large-scale IT integrations within the close to future. Embrace processes that use non-custom purposes, embody BPM concerns and exception dealing with.

  • Getting early administration buy-in

Enterprises who’ve perception for enchancment by way of automation, are those that’ve undergone course of transformations & reengineering or a large-scale audit in preparation for a merger or IPO. In such eventualities, use circumstances might have been vetted by enterprise management and a few preliminary groundwork could also be laid to rapidly set up the scope of labor required.

In case you’re beginning to look afresh inside a particular enterprise space, establish champions and goal use circumstances first. Later, as soon as momentum is achieved and broad inner help, you possibly can work on constructing scope for RPA.

  • Setting Expectations

RPA doesn’t repair all of your effectivity and price points, as an alternative, RPA initiatives ought to be positioned as a tactical effort to automate legacy methods and digitize handbook duties. Many enterprise groups can profit tremendously from RPA, and it has confirmed to be particularly helpful for operations, finance, HR, and IT. RPA is designed to carry out handbook duties or person interactions and in the end enhance the standard and velocity of those processes.

  • Understanding potential modifications going ahead

It’s vital to establish any know-how – utility modifications that would invalidate an automation initiative. RPA doesn’t exchange underlying enterprise methods and ought to be applied with a highway map to help future know-how – utility modifications.

9. What are the advantages of EpiGenie RPA Answer? How is Epiance’s RPA answer higher than these supplied by others?

Organizations comparable to shared providers and BPOs are below super strain to enhance effectivity and transaction throughput of their brokers. These brokers carry out processes of various complexity, some will be utterly automated, and a few require human inputs at varied factors.

In many of the conditions, brokers are working with purposes that are advanced and error-prone (minimal validations). Greater complexity leads to elevated time to competency, greater error charges and longer time to carry out a transaction.

Epiance Robotic Course of Automation (ERPA) platform addresses these points by a mix of Efficiency Enhancement kinds, speedy creation of automation scripts and meeting of devices to type clever robots that may automate a course of both absolutely or partially. These efficiency accelerators scale back the complexity of the applying, thereby decreasing errors and time to finish a transaction.

  • Simplifies UI, versatile and speedy to implement with intensive automation protection.
  • Strong structure that covers all use case eventualities.
  • Automates repetitive course of/process, decreasing or eliminating human intervention.
  • Improves effectivity, accuracy and common dealing with time.
  • Reduces error, coaching, coaching prices, onboarding time, manpower necessities & preliminary infrastructure value.
  • 40% better effectivity in ‘Run the Enterprise’(RTB) value.
  • Audit path with centralized management for course of execution.
  • Reliability, consistency and accuracy.
  • 30-40% discount of FTE’s.

Epiance answer additionally offers a 360-degree answer, together with Automated Course of Discovery, Automated BRD creation and computerized creation of content material to roll out the bot.

10. Epiance has a lot of Associate Applications in place. What values do these applications convey to companions?

  • Kind of Companions:

Epiance Referral Associate – Permits knowledgeable particular person or a enterprise entity to refer potential clients for Epiance.

Epiance Implementation Associate – Permits a enterprise entity to seek the advice of, implement and resell Epiance merchandise suite for a delegated market territory.

Epiance Channel Associate – Permits a enterprise entity to resell / distribute Epiance merchandise suite for a delegated market territory.

  • Partnering with Epiance offers a enterprise entity with unparallel Development, fast profitability from confirmed applied sciences, market management and distinctive aggressive benefits.

11. Reply in lower than 50 phrases:

  • If not within the present career, what would you be?

A instructor.

  • The place you may have by no means been to and at all times wished to go.

South Africa Nationwide Park.

  • In case your life was to be changed into a film, who would you wish to play your half?

I cannot need myself to be made right into a film. I don’t like glorification. Slightly I wish to go away a legacy on the earth.

  • Luck or Exhausting Work, what do you assume weighs extra in defining a profitable particular person?

After we do what is true, what’s significant and what’s purposeful and flow, the universe helps us- arduous work, luck all meld into one.

  • In case you have been to jot down a ebook about your self, what would you title it?

“A Bible for the irreverent” Actually, I’ve already written a ebook (although not printed).

  • A line stated by your shut one that you just’ll always remember.

Actually, I wish to dedicate this reply to my instructor Ms. Shanta Kumari.  I don’t keep in mind a lot about what she taught, however I keep in mind these phrases, “Mark my phrases, you’ll shake this world”. Her unconditional confidence in me introduced out the most effective and no matter little I’ve achieved at present is due to her.

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